
"When your contact center's vibe check fails but PwC drops the blueprint πππ‘ #ChangeManagement #Oof"
π¨π₯ CALLING ALL CUSTOMER SERVICE OVERLORDS! π₯π¨ Did you know that the *ONLY* thing worse than your call center's hold music is the way companies manage change? ππ Letβs be real, fam β if your call center staff is as burnt out as a TikTok air fryer π¨π₯, youβre doing it wrong! No cap! π€‘ πΌ So, PwC is all like, βWeβre going full galaxy brain mode on change management!β πβ¨ But honestly, theyβre kinda late to the party, right? Itβs like showing up 3 hours after the βmost epic ragerβ at a Zoom meeting! π€¦ββοΈπ₯οΈ πΈ Companies are bending over backwards trying to fit a square peg (burned-out employees) in a round hole (ridiculously high expectations) and it's like, "COPE AND SEETHE, BRO!" π€π€ We get itβcosts are climbing faster than my hopes for a stable WiFi connection during a gaming session. π Stonks? More like thonks! π¬ Conversations with imaginary PwC devs must sound like this: βHey, can you fix the burnout issue?β βSure, let me just throw some motivational posters at it πΌοΈβ¨ and call it a day!β My hot take? π€― By 2025, every call center will be replaced with a bunch of virtual AI assistants sipping lattes. This is fine, right? π€·ββοΈπ #ChangeManagementIsAnIllusion #CallCenterSpaghetti π€ͺππ₯
